Returns & Exchanges
At Elm Lifestyle, we want you to love your new wardrobe additions, which is why we offer a flexible 30-day return policy for all full-priced items. If your purchase isn't quite right, we are happy to provide an exchange, store credit, or refund to ensure you shop with confidence.
Check Eligibility
Ensure your items are in their original condition, unworn, unwashed, and with all Elm Lifestyle tags still attached.
Submit Request
Visit our online returns portal with your order number and email address to select the items you wish to return and choose your preferred resolution.
Pack and Post
Securely package your items and use the prepaid shipping label provided via the portal, or drop your package off at any authorized postal location.
Processing
Once our warehouse team receives and inspects your return, please allow 5-7 business days for your refund or store credit to be issued.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing